Cv997's Privacy Policy — Your data is safe with us

1. Introduction

Cv997 (cv997.bet) takes your privacy seriously. This Privacy Policy explains what information we collect when you use our website or mobile app, how it is used, and what rights you have.

By creating an account or using cv997's services, you are considered to have accepted this Privacy Policy. Please read it carefully before opening an account for the first time.

2. What Information We Collect

Cv997 collects two types of information — what you provide directly, and what is generated automatically when you use our services.

Information You Provide Directly

• Identity Information: Full name, date of birth, gender.
• Contact Information: Phone number, email address, residential address.
• Identity Document Details: National ID (NID) number or passport number (required for KYC verification).
• Financial Information: Mobile banking number (bKash, Nagad, Rocket).
• Login Credentials: Username and password (stored in encrypted form).

Automatically Collected Information

3. How Your Information Is Used

Cv997 uses your information only for legitimate, specific purposes. We never use your data unnecessarily.

• Account Management: Confirming registration, verifying login, and keeping your account secure.
• KYC Verification: To verify identity and confirm age — essential for preventing access by anyone under 18.
• Financial Transactions: To process deposits and handle withdrawal requests.
• Customer Support: To properly address your questions and resolve any complaints.
• Promotional Communications: To keep you informed about bonuses and offers. You can opt out at any time.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligation: To meet regulatory and compliance requirements.
• Service Improvement: To analyze usage patterns and make the platform more user-friendly.

4. When Your Information Is Shared

Cv997 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Partners

Only the minimum necessary information is shared with selected partners for payment processing, KYC verification, and technical support. These partners operate under a confidentiality agreement and may not use the data for any other purpose.

Legal Requirements

Information may be disclosed to comply with legal orders from government or regulatory authorities, including in cases related to anti-money laundering or criminal investigations.

Business Changes

If ownership or management of cv997 changes, your information may be transferred to the new authority. Users will be notified in advance if this occurs.

5. Cookie Policy

Cv997 uses cookies on its website. Cookies are small data files stored in your browser that personalize your browsing experience.

Types of Cookies

• Essential Cookies: Used to maintain login sessions, ensure security, and keep the site functioning properly. Disabling these may cause the site to stop working correctly.
• Functional Cookies: Used to remember your language preference, theme, and other settings.
• Analytics Cookies: Collected data is analyzed in anonymized form to identify which pages get the most traffic and where issues occur.

Cookie Controls

You can delete or block cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to your cv997 account.

6. How Your Data Is Kept Secure

Cv997 follows industry-leading standards to keep your information secure. Here's what our security framework includes:

• SSL/TLS Encryption: All data transmitted between the website and your browser is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
• Two-Factor Authentication (2FA): OTP-based verification is enabled for added account security.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can view your data, and every access is logged.
• Data Backup: Encrypted backups are maintained regularly to prevent data loss.

7. Your Rights

As a cv997 user, you have important rights regarding your own personal information:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to Erasure: After account closure, you may request deletion of certain data, though some information may be retained where required by law.
• Right to Opt Out of Marketing: You can unsubscribe from promotional emails or SMS at any time.
• Data Portability: You can request a copy of your account data in a portable format.

To exercise any of these rights, support@cv997.bet. We typically respond within 7 business days.

8. Children's Privacy

Cv997's services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Age is verified at registration and confirmed through ID documents during the KYC process. If a minor is found to have registered using a false age, the account will be closed immediately and any collected data will be deleted.

9. Third-Party Services & Links

The cv997 website may integrate certain third-party services, such as payment gateways or live chat software. These services have their own privacy policies, which are outside cv997's control.

We work exclusively with trusted and recognized service providers, and Data Processing Agreements (DPAs) are in place with each of them. However, when you use third-party platforms, their own privacy policies will apply.

• Payment providers (bKash, Nagad, Rocket) process information under their own respective policies.
• Cv997 does not have access to your full financial details during payment processing.

10. Changes & Contact

Cv997 reserves the right to update this Privacy Policy at any time. Prior notice will be given via registered email or an on-site announcement before any major changes take effect. Continued use of the service following any update will be considered acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please reach out through the following:

• Email: support@cv997.bet
• Live Chat: The chat button in the bottom-right corner of the cv997.bet website.
• Help Center: Help Center Visit the page.